Best knowledge base software

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For a customer help center, Help Scout is the cheapest serious start: its free plan covers five users with one help site and a shared inbox. If you want a dedicated knowledge base with AI search and free help moving your articles, Helpjuice starts at $249 a month for 30 users. For an internal wiki, Confluence is free for 10 users and Notion costs $10 a member a month, billed yearly. KnowledgeOwl suits one writer publishing to any number of readers for $100 a month.

Our top picks

Help Scout Best for a free customer help center with a shared inbox Helpjuice Best for a dedicated customer knowledge base with migration help KnowledgeOwl Best for one writer publishing to unlimited readers Confluence Best for a free internal wiki for teams that use Jira

All knowledge base software

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