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SpotOn

Restaurant and bar POS with handhelds and offline mode, plus a card terminal for shops and salons.

Best for full-service restaurants and busy bars that want handhelds on the floor

Facts checked November 4, 2026

The short answer

SpotOn suits sit-down restaurants and bars where servers take orders and payments at the table on a handheld, and where the system has to keep running when the internet drops. It publishes its prices, so you can compare the two main plans before a sales call: $55 a station a month with hardware bought up front, or a $0 software fee in exchange for higher card rates and a two-year term. Inventory comes through partner apps such as MarginEdge, and online ordering and marketing sit in a separate Core Bundle at up to $200 a location a month, so budget above the plan price if you want those.

Choose it if

  • You run a full-service restaurant and want servers taking orders and card payments at the table on handhelds
  • Your bar runs a lot of tabs and you want to pre-authorize the card with one tap when a tab opens
  • Your internet drops now and then, and stations, kitchen screens, handhelds and printers need to keep working until it comes back
  • You'd rather buy hardware up front and stay month to month than sign a two-year contract
  • You want help getting started: SpotOn assigns an onboarding specialist who programs the menu and trains your staff

Main features

  • Handhelds

    The handheld weighs under a pound, has a 6.5-inch spill-proof touchscreen and a battery SpotOn says lasts a full shift. Servers can take orders and accept tap, chip, swipe, Apple Pay and Google Pay at the table.

  • Automatic offline mode

    When the internet goes down, stations, kitchen displays, handhelds, printers and kiosks stay connected and orders still reach the kitchen. Card payments taken offline sync once the connection returns.

  • Bar tabs with pre-authorization

    Bartenders start a tab and pre-authorize the card with one tap on the menu screen, then close it out from a station or a handheld. Bill splitting and a picture-based drink menu are built in.

  • AI menu assistant

    You build and edit menus by typing prompts instead of changing items one at a time, which saves time when prices or specials change often.

  • Reporting and multi-location dashboards

    Reports show in-house and online sales by category over any period, and owners with several sites can compare locations from a browser or the Dashboard mobile app.

  • Online ordering and delivery

    SpotOn Order, part of the Core Bundle, takes orders from your own site and the GoTo Place app. Integrations bring in DoorDash, Uber Eats and other marketplaces through partners such as Deliverect and Chowly.

  • Reservations and waitlist

    SpotOn Reserve manages bookings and a waitlist from the same system as the POS, and SpotOn also lists an OpenTable integration.

  • Teamwork scheduling and tips

    The Teamwork app handles staff scheduling, labor management and tip management, with an employee app on phones and payroll connections such as Gusto, ADP, Paylocity and Paychex.

  • Kiosks and kitchen displays

    SpotOn sells self-order kiosks and a kitchen display system, and both stay connected in offline mode along with the stations and handhelds.

  • SpotOn Terminal for small businesses

    A wireless card terminal for retail shops, salons, auto shops and professional services, with preset tips, optional loyalty points and surcharge or cash-discount plans that pass card fees to customers.

Pricing

US dollar prices from SpotOn's pricing and small business pages, checked November 4, 2026. Restaurant plans are priced per POS station; card rates are per transaction. Hardware on POS Essentials and Build Your Own: Station 15 $750 (shown as reduced from $995), handheld $297 (reduced from $495), Station 10 $415, guest-facing display $200 and wireless router $300. SpotOn does not publish its implementation fees or the All-In processing minimums.

All-In

$0

POS software and hardware, ordering, payments, table layouts, menu management, reporting and 24/7 support; card-present payments 2.79% + 20¢, keyed 3.79% + 20¢; two-year minimum term and processing minimums

POS Essentials

$55 / station a month

Everything in All-In except hardware, month to month; card-present payments 2.45% + 15¢ (American Express 3.19% + 15¢), keyed 3.45% + 15¢; hardware bought separately with financing available; implementation extra

Build Your Own

Custom / quote

Everything in POS Essentials, plus custom processing rates and a discounted custom software bundle; aimed at multi-unit and enterprise groups

Core Bundle (add-on)

$50 plus 0.2% of monthly processing volume / location a month, capped at $200

Profit Assist, SpotOn Order online ordering, the GoTo Place app, Marketing Assist and software integrations

SpotOn Terminal

$25 / month

Small business card terminal ($200) with payments, receipts, sales reports, tips and optional loyalty; card-present 2.45% + 15¢, keyed 3.45% + 15¢; no long-term contract

SpotOn Terminal + Website

$90 / month

The Terminal plus a website, with a $175 website setup fee and the $200 terminal

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Questions people ask

How much does SpotOn cost?

For restaurants, POS Essentials is $55 a station a month on month-to-month terms, and you buy the hardware: a Station 15 is $750 and a handheld is $297. The All-In plan has a $0 software fee with hardware included, but it needs a two-year term. Small businesses can use the SpotOn Terminal for $25 a month plus a $200 device. Prices were checked on November 4, 2026.

What are SpotOn's credit card processing fees?

On POS Essentials and the Terminal, card-present payments cost 2.45% + 15¢ (American Express 3.19% + 15¢) and keyed payments cost 3.45% + 15¢. On All-In, card-present payments cost 2.79% + 20¢ and keyed payments 3.79% + 20¢. Build Your Own customers get custom rates.

Does SpotOn require a contract?

Only on the All-In plan, which has a two-year minimum term and processing minimums. POS Essentials is month to month, and the small business Terminal needs no long-term contract.

Does SpotOn have a free plan?

No. The All-In plan has a $0 software fee, but you pay higher card rates and sign a two-year term, so you pay for the software through processing instead of a monthly fee. SpotOn lists no free trial and offers a demo instead.

Does SpotOn work without internet?

Yes. Offline mode starts automatically during an outage, keeping stations, handhelds, kitchen displays, printers and kiosks connected so orders still reach the kitchen. Payments taken offline sync when the connection comes back.

Does SpotOn track inventory?

SpotOn handles inventory through integrations. Its bar page names MarginEdge, and the integrations page also lists Restaurant365, Craftable, BarTrack and others, each of which has its own subscription.

Is SpotOn only for restaurants?

Most of SpotOn's products are built for restaurants, bars, breweries and cafes. The SpotOn Terminal is a separate payment terminal for retail shops, nail and hair salons, auto shops and professional services such as doctors' offices.

Is SpotOn support available 24/7?

Restaurant management, payment device and hardware support runs 24 hours a day by phone at (877) 814-4102. Menu and integrations, billing, account and Teamwork support keep set hours, and email support is also available.

Sources we checked 8
  1. spoton.com/pricing for restaurant plans, software fees, card rates, contract terms, hardware prices, Core Bundle, features by plan, 24/7 support, no free trial listed checked November 4, 2026
  2. spoton.com for product range, business types, founding year 2017, 24/7 support claim checked November 4, 2026
  3. spoton.com/restaurant-pos for offline mode, handheld specs, AI menu assistant, reporting, onboarding specialist, Dashboard and Teamwork apps, named integrations checked November 4, 2026
  4. spoton.com/restaurant-pos/bar-pub for one-tap pre-auth tabs, handheld tabs, image-based menu, bill splitting, MarginEdge inventory integration checked November 4, 2026
  5. spoton.com/small-business for SpotOn Terminal plans, prices, card rates, business types, dual pricing, tips, loyalty, no long-term contract checked November 4, 2026
  6. spoton.com/integrations for integration partners by category; no total count stated checked November 4, 2026
  7. spoton.com/careers for legal entity SpotOn Transact, LLC; no headquarters stated checked November 4, 2026
  8. help.spoton.com/page/contact-us for support phone, email addresses and hours by department checked November 4, 2026