Moovly is one of the leading tools for whiteboard animation and video editing. It is trusted by big and small businesses to deliver videos that are impactful. It helps convert users into leads and eventually into sales. Moovly is also ideal for creating videos for personal use.
Be Very Careful With Moovly...
- May 8, 2020
Frank
Valencia
Video Marketer
Frank used
Moovly
for Less than 6 months
on a Weekly basis.
Bad, and I will not be recommending Moovly.
1
/5
Overall Value
1
/5
Customer Support
1
/5
Value for Money
3
/5
Ease of Use
2
/5
Features & Functionality
Pros: I bought Moovly because I was excited about its features... it has a vast library of images and the user interface is easy. However, in my experience that's where the pros end. My experience with this software has been far from pleasant. For starters, after you can create a video it takes forever to render. Where other software in this category can take minutes, this one takes much longer. Their customer service is probably the worst I've seen in the industry. I had reached out to them several times, and it took them almost 10 days to give me a response. And when they did, they suggested that I was using outdated hardware... hardly the case, as the device Moovly is installed in is almost new.Further use of the software revealed countless glitches, and even with these customer service wasn't prepared to assist.My worst experience by far was when I cancelled the software, only to see it charged on my statement. Be warned - Moovly is not an honest company.
Cons: With so many glitches in the software you'd think they'd be prepared to offer good customer service but no - you will not get any assistance at all. Getting a refund is also impossible. If you must get Moovly, be prepared for all the headaches that come with it. There is similar software that works and offers much better support.
