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TunnelBear

By TunnelBear, LLC.

Who Uses This Software? TunnelBear is ideal for anyone who would like complete anonymity every time they go online. It is perfect for home use, and there is TunnelBear for Teams. This VPN is perfect for you if you have a limited budget.

  • Average Ratings

Overall

Ease of Use

Customer Service

Value For Money​

Features & Functionality

  • Product Details

Starting Price

Unlimited Package costs $3.33/month and can be used on 5 devices for unlimited secure browsing.

Pricing Details

TunnelBear for Teams costs $5.75/user/month and allows 5 devices per user, unlimited secure browsing and centralized team billing and management.

Free Version

No

Free Trial

No

Deployment

  • Installed - Mac, Installed - Windows

Training

  • Documentation, Live Online

Support

  • Online, 24/7 Business Hours
  • Vendor Details

TunnelBear, LLC.

https://www.tunnelbear.com/

Canada

  • Social Media
  • About TunnelBear

TunnelBear is an easy-to-use VPN that keeps you secure as you browse the web. It is fast and uses strong encryption to ensure that your online activity stays private at all times. It doesn't keep logs, and to ensure complete transparency, the company publishes an annual, independent audit.

TunnelBear for Windows has a number of impressive features: it is easy to use (just flick a switch and you are connected) and it has a powerful kill switch that blocks all traffic until your internet connection is restored.

It gives you access in countries that impose government censorship and you can choose a list of trusted networks to connect to. This VPN has servers in more than 20 countries including the UK, Germany, Spain, Canada and Australia.

If you would like to secure a business you can choose TunnelBear for Teams. With it you can secure at least 2 connections with each license. It gives you access to proactive security alerts when there are threats. You can easily add and remove members from the system and you can track team member expenses.

TunnelBear continues to be one of the best VPNs, and you can trust it to keep you safe whether for personal or business use. You get online support and a responsive live chat.

 

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It works, but don't rely on it for Netflix

Devesh
Musab
Graduate Student
Devesh used
TunnelBear
for 6-12 months
on a Daily basis.
Good. If they can improve streaming it would be perfect.
4
/5

Overall Value

4
/5

Customer Support

3
/5

Value for Money

4
/5

Ease of Use

4
/5

Features & Functionality

Pros: There are many things I like about Tunnelbear. It is very good for securing devices. The company uses the best protocols available today and the IP and DNS are airtight. It is easy to install and my interactions with customer service have been pleasant and the people at the other end are helpful. However, with so many people using VPNs for streaming, I expected that Tunnelbear would have found ways to go around restrictions placed by streaming companies. To get Netflix you have to test many different servers and even then there is no guarantee that you'll find one that works. I have given up trying to watch shows through it and I use it only to secure my devices.

Cons: Streaming is not their strong point. If all you want is to be able to watch Netflix, then I recommend you try another VPN. I also don't like the location of the company (USA) but I can look past that because they have a strong no-logs policy.

It works for some things, not for others

Marcus
Sells
Home User
Marcus used
TunnelBear
for Less than 6 months
on a Daily basis.
Good for blocking unauthorized access, bad for streaming.
4
/5

Overall Value

4
/5

Customer Support

4
/5

Value for Money

4
/5

Ease of Use

4
/5

Features & Functionality

Pros: I was looking for a VPN that uses high level security protocols which is why I bought Tunnelbear. In that regard it is excellent - you don't have to worry about unauthorized access or IP and DNS leaks. So far, it has kept my devices completely secure and I am happy about that. My disappointment is with streaming. I expected that a VPN of this caliber would stream a service like Netflix, but I was disappointed. It doesn't work. I decided to buy Unlocator which specializes in streaming and it works very well - I recommend it.

Cons: Like I have said, streaming with Tunnelbear is not easy. You have to try many different servers, and even when you find one that works it is slow. If the company could find a way to go around this streaming issue I would say Tunnelbear is a great VPN. For now, I will say that it is good for securing devices.

Tunnelbear works...

Benjamin
Ruis
Home User
Benjamin used
TunnelBear
for 6-12 months
on a Daily basis.
I like Tunnelbear and I will continue to use it. I recommend it for those looking to secure their devices.
5
/5

Overall Value

4
/5

Customer Support

5
/5

Value for Money

5
/5

Ease of Use

5
/5

Features & Functionality

Pros: I was hacked and lost lots of important information. I also lost money and my personal information was compromised. It took a long time to sort out the mess. One of the things I was advised to do was buy TunnelBear. I did, and it has kept me secure since. It uses powerful encryption protocols so no one can access information on my devices. It doesn't keep logs and there are no IP or DNS leaks which can allow information to fall into the wrong hands. I don't use it for much else, but for keeping my devices secure at home and in my office, it works pretty well.

Cons: I see some people complain that Tunnelbear is slow. Not in my experience. yes, it slows down my connection, but not so much as to make a difference to my activities. I don't use it to stream content so I cannot comment about that.

Tunnelbear is Ok if you don't mind its location and speed

Joshua
Neill
Personal User
Joshua used
TunnelBear
for 6-12 months
on a Daily basis.
I would say I have had mixed experiences with Tunnelbear. It works, but it is slow. I don't like to constantly worry about whether or not my information may end up in the wrong hands, so I will not be renewing my subscription.
5
/5

Overall Value

3
/5

Customer Support

3
/5

Value for Money

3
/5

Ease of Use

4
/5

Features & Functionality

Pros: There are several things I like about Tunnelbear: 1) It has a good no-logs policy. 2) I have tested it for IP and DNS leaks several times and it shines every time 3) It has a good server distribution 4) I can torrent with ease 5) They use top-level encryption protocols...

Cons: That is not to say that I don't have problems with Tunnelbear. I bought this VPN without doing research into where it is located. It's parent company is in the US, which means that you are never 100% safe. If a clever judge decided to compel the company to provide user data, your information may end up in the hands of the police or FBI. My other problem with Tunnelbear is the speed. It is slower than other VPNs that cost the same or even less. I understand that it is a smaller company than ExpressVPN or other similar giants in the industry, but I think they can do more to make it faster.

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