What can I do when my payments being declined from any specific Gateway? - Woofresh

What can I do when my payments being declined from any specific Gateway?

All QuestionsCategory: PaymentsWhat can I do when my payments being declined from any specific Gateway?
asked 2 years ago

What can I do when my payments being declined from any specific Gateway?

1 Answers
Best Answer
answered 2 years ago

Hi there, May I know which payment gateway you are using right now, as every payment gateway &  bank has their own rules and criteria.

You should know the reasons behind the payment failure as there are multiple reasons for the same such as –

  1. Credit card expiration
  2. Cross border transaction limit
  3. Insufficient amount in the card
  4. Wrong credential entered
  5. Bank server issue

After analysing the cause, you need to contact that particular payment gateway to get solved the problem.

If you are facing the same issues several times then switch the gateway but gateway switching is not that easy. It requires your customer’s credit card details so that you can use another gateway for the same customers and this is not possible without the subscription billing software with PCI compliance. This will help you to store your customer’s transaction details securely and you can easily switch the gateway without any interruption.

1 Answers
Best Answer
answered 2 years ago

Hi there, May I know which payment gateway you are using right now, as every payment gateway &  bank has their own rules and criteria.

You should know the reasons behind the payment failure as there are multiple reasons for the same such as –

  1. Credit card expiration
  2. Cross border transaction limit
  3. Insufficient amount in the card
  4. Wrong credential entered
  5. Bank server issue

After analysing the cause, you need to contact that particular payment gateway to get solved the problem.

If you are facing the same issues several times then switch the gateway but gateway switching is not that easy. It requires your customer’s credit card details so that you can use another gateway for the same customers and this is not possible without the subscription billing software with PCI compliance. This will help you to store your customer’s transaction details securely and you can easily switch the gateway without any interruption.