Kiara Wilson, 
Attract Potential Software Buyers With our premium software listing program, you will be able toconnect…
Read moreAny suggestions to retrieve the payments of the customers which gets declined? - Woofresh
Declined Payments
Any suggestions to retrieve the payments of the customers which gets declined?
Any suggestions to retrieve the payments of the customers which gets declined?
In order to answer, Please log in or Become Member.
1 Answers
Best Answer
answered 2 years ago
With the help of dunning process, you can retrieve the payments of the customers which gets declined.
The dunning process consists a few steps:-
Step 1- If customer payment fails, the software automatically sends email notification to the customer about failed transaction and ask them to update their payment method.
Step 2- If customer doesn’t respond then the software again sends email notification to the customer and gives grace period so that the customer has time to update their payment information before subscription cancellation.
Step 3- After minimum 3 retries, still customer doesn’t update their payment details then the software cancel their subscription.
And all this steps will deal automatically with your customers that is the key point of this feature.
There are number of subscription management software available in the market which offers dunning functionality.
If you want to read more about this features then the following blogs which definitely help you.
Related Story from your Topic
Platformly Review: A Strong Marketing Automation For SMBs
What is Platformly?
Platformly is comprehensive and powerful yet easy-to-use web-based application consisting […]
Read more
Top 13 VPNs for 2019 (& The 3 Best)
Choosing the right VPN Software for online privacy can be confusing and […]
Read more
0 Answers
Best Answer
answered 2 years ago
With the help of dunning process, you can retrieve the payments of the customers which gets declined.
The dunning process consists a few steps:-
Step 1- If customer payment fails, the software automatically sends email notification to the customer about failed transaction and ask them to update their payment method.
Step 2- If customer doesn’t respond then the software again sends email notification to the customer and gives grace period so that the customer has time to update their payment information before subscription cancellation.
Step 3- After minimum 3 retries, still customer doesn’t update their payment details then the software cancel their subscription.
And all this steps will deal automatically with your customers that is the key point of this feature.
There are number of subscription management software available in the market which offers dunning functionality.
If you want to read more about this features then the following blogs which definitely help you.