How churn impacts on business revenue? Can you tell me how I can analyze & reduce churn rate?

As we all know that churn is bad for any businesses. In this whole world, there is not a single business who didn’t lose their valuable customer.

Churn significantly affected to the business revenue. If your churn rate is high then the revenue churn will be also high.

Revenue churn increased because customer deactivates their subscription plan or downgrade their subscriptions.

If you want to analyze the churn rate then very first thing you have to do is to ask the customers:-

• Why they canceled their subscription?
• Which things troubled them?
• Why are they not satisfied with the service?
• Are other services offering more for less money?

There are many subscription billing software that will help you to reduce payment related churn.

With billing software, you can easily analyze the behavior of the customer and find out:-

• Who is a loyal customer?
• Which plan is performed very well?
• How many customers cancel their subscription?
• Who are your most valuable customers?

Etc… which not only help in improving your customer service but also reduces churn rate.